Privacy Policy

Effective (21 May, 2024)

ZappyVue is owned and managed by Intellioak Technologies Pvt. Ltd. (hereinafter referred to as ‘The company’ or ‘We’ or ‘Our’ or ‘Us’). We are committed to protecting the integrity and privacy of the users or viewers of this website (hereinafter referred to as ‘You’ or ‘Your’). This policy explains how we collect personal information through our website at zappyhire.com and its sub-domains (“Website”).
The term 'The company' or 'us' or 'we' or ‘our’ refers to the owner of the website whose communication office is Integrated Startup Complex (ISC),Kinfra Hi-Tech Park, Park Main Road, Kinfra Medical College Rd, HMT Colony, HMT Kalamassery, Kochi, Kerala 683503.

ZappyVue is committed to protecting the integrity and privacy of your personal information. This Privacy Policy explains how we collect personal information through our website at www.zappyhire.com, its subdomains and the ZappyVue platform. Our Website and Services are intended for (a) businesses and their representatives and (b) employees and candidates whose information we process on behalf of our customers. Our Website and Services are not for personal, family, or household use. Accordingly, we treat all personal information covered by this Privacy Policy as pertaining to video interview attendees, employees, or representatives of businesses, rather than to individuals acting in their personal capacity as an admin, interview admin or collaborator in the Zappyvue platform.

ZappyVue may modify this policy occasionally by updating this page. We encourage you to review this page periodically to ensure you are aware of the changes if any.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Policy.

What We Collect

Information You Provide When You Contact Us

ZappyVue may collect personal information that you voluntarily provide when you contact us or sign up, comment, business inquiry and/or any other request for information. It may include, but not be limited to, your name, your address, credit card number, bank account information for the purpose of payment processing.

One or more of the following information may be collected:

  • Name and Job title

  • Contact Information including email address & phone number

  • Demographic Information such as city, preferences and interests

  • Information relevant to service enquiry, customer surveys and/or offers.

  • Information relating to one or more of your financial accounts for purposes of processing payments to provide you with ZappyVue Services.

  • Information such as audio, video, and related data as requested for the purpose of conducting interviews

Information Collected During Assessments

When you participate in assessments conducted through ZappyVue, we may collect additional data necessary for proctoring and ensuring the integrity of the assessment. This may include:

  • Tab and Window Switching: Data indicating if and when you switch between tabs or windows during an assessment session.

  • Screen Activity: Data regarding screen interactions, including clicks and scrolling behavior.

  • Environmental Data: Video or audio recordings of your surroundings, where permitted and necessary for proctoring purposes, the type of web browser software your computer uses, time zone setting and operating system.

Passively Collected Information

When you access ZappyVue, we may collect Non-Personal Information. The information we collect through this website does not identify you by name or as an individual person. It may include information such as:

  • The type of web browser software your computer uses.

  • Time zone setting and operating system.

  • Personal information that has been de-identified, and

  • The IP (Internet Protocol) address associated with your computer.

We also use cookies on our website. For more information, please see the Cookies section below.

How We Use Cookies

ZappyVue employs cookies and comparable tracking technologies (collectively referred to as 'Cookies') to gather and utilize information about you. This includes efforts to comprehend usage patterns on our website or to tailor the website experience specifically for you

What is a cookie?

A cookie is a small file that requests your permission to be stored on your computer’s hard drive. Upon your consent, the file is saved, enabling the cookie to analyze web traffic or recognize when you visit specific websites.

How do cookies benefit you?

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

What do cookies help us do?

We may use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

You have control over your cookies

Cookies do not allow us access to your computer or any personal information about you, aside from the data you voluntarily share. You have the option to accept or decline cookies. Although most web browsers automatically accept cookies, you can typically adjust your browser settings to decline cookies if you choose. Be aware that this might limit your ability to fully utilize the website.

Third-Party Analytics

ZappyVue may engage in running analysis and analytics based on the responses given by the candidate on the platform. It may also engage service providers like Google Analytics who utilize cookies or similar technologies to gather information about your online activities on this website as well as others over time, for analytical purposes not related to advertising. To understand more about Google Analytics' data collection and processing practices, as well as the options Google may provide for managing these activities, you can visit Google's privacy page for partners.

What We Do with the Information We Gather

We use the information you provide and/or we collect to understand your needs and provide you with the best service, and in particular for the following reasons:

  • Internal record keeping

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting to the email address which you have provided. In such a case, you will have the right to unsubscribe from such email communications.

  • From time to time, we may also use your information to contact you for feedback or market research purposes. We may contact you by email or phone.

  • We may use the information to customize the website according to your interests.

How We Protect Your Information

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to Other Websites

Our website may feature links to external websites that could be of interest to you. Please be aware that once you navigate away from our site using these links, we no longer have influence over the external site you visit. Consequently, we cannot guarantee the protection and privacy of any information you provide while visiting such sites, as they are not covered by this privacy policy. We recommend that you exercise caution and review the privacy policies of any external websites you visit.

Controlling Your Personal Information

You can manage the collection and use of your personal information in the following ways:

  • When prompted to fill out a form on the Zappyhire and ZappyVue website, you have the option not to complete it. However, submitting a completed inquiry form indicates your consent for the company to use your details for occasional promotional emails and materials.

  • If you have previously consented to the use of your personal information for promotional purposes, you can retract this consent at any time by contacting us at support@zappyhire.com.

  • We will not sell, distribute, or lease your personal information to third parties without your permission, except as required by law.

ISMS Policy

We have established and maintained an Information Security Management System (ISMS) recognized by global security standards, certified against ISO (International Standards Organization) 27001:2022, and continually reviewed to improve the system with established and evolving controls. Therefore, we:

  • Comply with all applicable legal, contractual, and regulatory obligations by proactively growing and adapting to environmental conditions and the operational conditions of both suppliers and customers.

  • Provide secure and reliable working conditions through the implementation of technical architecture and governance, health, and safety standards, incorporating ISMS requirements into our daily working practices in a way that does not place limitations on our effectiveness.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Intellioak Technologies Pvt. Ltd.

Integrated Startup Complex (ISC), Kinfra Hi-Tech Park,

Park Main Road, Kinfra Medical College Rd, HMT Colony,

HMT Kalamassery, Kochi, Kerala 683503.

Email: support@zappyhire.com